CommercialTribe is a Boulder-based SaaS startup within the high growth Revenue Intelligence
category, where numerous companies have recently achieved $1B+ valuations. The growth in
the space has been largely focused on providing transparency, insights and actionability to
improve how sellers sell and buyers buy. What makes us unique is our singular focus on
improving how sales managers manage, which we call Sales Management Intelligence.
Backed by Boulder Ventures, there is a shared belief that Sales Management Intelligence
represents a new product category with a massive growth runway and today we have first mover
advantage, a marquee list of customers, and a leadership team that has significant market
experience to capitalize.
We are looking for a Head of Product to join our team and lead our next phase of product
development. The role will interface directly with our users - senior sales leaders and their
managers - and work cross-functionally with engineering, sales and marketing while reporting
into the CEO. The startup environment will place a lot of demands on this role from strategic
thinking to tactical execution, while working in an agile environment.
This is a unique opportunity to work closely with the founding team that has validated a new product category gaining traction. We have successfully experimented with a trial motion to improve customer acquisition this year and believe based on the fast time to value and low effort setup, the product can and should be moved to be truly product-led asap.
Key Activities & Responsibilities
- Manage the product roadmap and the supporting product releases/milestones
- Engage with customers and prospects for user research including the formulation and testing of customer-problem-product hypotheses
- Maintain a high-quality product backlog by facilitating the process of breaking down larger projects/features into smaller user stories
- Bring the voice of the user into product discussions which is informed by user research and qualitative analysis
- Partner closely with UX design in user research/discovery and design
- Team closely with engineers so iterations are executed efficiently and with high quality which includes working through story requirements/designs and performing acceptance testing
- Manage product communications and maintain product documentation
- Partner with the sales and account management teams in pre-sales and post-sales as both a functional and technical expert of product capabilities
- Ensure cross-functional teams from sales, customer success, and support are fully aware of product releases and are enabled to be successful
Key Performance Measures
- Roadmap is maintained on a monthly cadence
- Ability to maintain target depth of ready backlog (e.g. 2 iterations)
- Quality of user research and user stories
- Maintain performance of user metrics for utilization, retention, and satisfaction
Requirements and Experience
- 5+ years of experience as a product manager or owner in an agile environment
- Experience with modern SaaS products
- Experience and passion for user research and UX
- Proven ability to influence people internally and externally to drive outcomes
- Excellent verbal and written communication skills
- Strong business and technical aptitude
- Very detail-oriented and organized
- Strong problem-solving and troubleshooting skills
- Self-starter mentality with the ability to excel in a dynamic environment
- Bachelor’s degree
Bonus Points For
- Experience in an analytics-based SaaS product
- Business and data analysis skills
- Relevant experience in the sales domain
Compensation
- $100K Base Salary + Bonus / 1% Equity Position
- Negotiable based on fit!
Why CommercialTribe?
- Remote-first culture creates the flexibility you want
- We have a strong start-up vibe mixed with experienced professionals running the show
- Building cutting edge software paired with a fun, exciting, and challenging
environment